Welcome to the Magic Customer Services Page

This page has been launched to improve customer experience and make available some online resources to help you with any queries or issues you might have. The site is new and we will be adding to it on an ongoing basis. We hope that the information you find here will be useful and answer or help with some of your questions or queries.

Magic Finance Group Customer Services Information:

We sometimes experience high call volumes which has recently lead to a small number of our customers being unable to reach us.

We value all our customers and always treat them as fairly as possible.

if you are unable to get through it may be because it is at a busy time. If you can't get through please either send us an email or leave a message and we will get back to you as soon as possible.

We will always try to respond within a maximum of two working days to customers who contact us through any of the following channels:

Contact us By freephone 0800 988 0187 By landline 01625 511 888 By email customerservices@magicfinancegroup.com By post Cottage Street Mill,Cottage Street,Macclesfield,SK11 9DZ	Resources FAQ's - Loans Terms and Conditions - Unsecured Loans Customer Satisfaction form FAQ's - Debt Solutions Terms and Conditions - Debt Management
Opening Times Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:00pm